Supervisor Court Services - Full-Time
City of Thunder Bay
125 Syndicate AveThunder Bay, OntarioP7E6H8
The Corporation of the City of Thunder Bay has a rewarding opportunity for a
Supervisor – Court Services (Full-time)!
Apply On-line at www.thunderbay.ca/jobs
Work Location: Thunder Bay
Thunder Bay is the largest community on Lake Superior. With a census metropolitan area population of 123,258 (Census 2021), it is the most populous municipality in Northwestern Ontario. Deeply rooted with European and Indigenous cultures, Thunder Bay is the sixth most culturally diverse community of its size in North America. The community values a high quality of life and promotes a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighborhoods that are accessible to all.
Thunder Bay is a vibrant city and is the region's commercial, administrative, and medical hub. From trees to transportation to the new frontier for research, health and life sciences, the community stands for hard work and innovation. The City by the Bay is home to 38 elementary schools, three middle schools, eight secondary schools, two private schools, an adult education facility, a post-secondary college and a law school.
As a four-season outdoor paradise, Thunder Bay is the sunniest city in eastern Canada with an average of 2121 hours of bright sunshine each year. It is also one of the most dynamic "Cultural Capitals of Canada". Residents and visitors of Thunder Bay enjoy the harmony of a city rich in wide-open green spaces, parks and wilderness - and a major centre for visual and performing arts, and culture.
If you truly enjoy the advantages of work life balance that a smaller city provides in a large organizational setting, then come join us and if you already live here, we can’t wait for you to join our team!
The Opportunity
Reporting to the Manager – Court Services, you will be responsible for the effective and efficient delivery of day-to-day operations for court administration, court support, and the supervision of the Court Services Section.
Our Strategic Direction & Goals
It is an exciting time for our municipality, as we work with City Council on achieving the goals of our 2023 – 2027 Strategic Plan. This plan provides a vision that enables us to embrace and celebrate our diversity, which makes our community a vibrant and dynamic place to live and prosper. Our strategic directions and goals are built on the following pillars:
- Maamawe - All together. We honour the truth and reconcile for the future.
- Safety and well-being. Our community is healthy, safe, and strong.
- Growth. We attract and retain new and diverse businesses and community members.
- Sustainability. We advance a thriving economy and environment.
View the full Strategic Plan here: Strategic Plan
Ideal Candidate
The ideal candidate will have the following:
· Degree in public or business administration, commerce, or a related discipline; and
· Four years’ experience in court administration; or
· Diploma in public, business, or judicial administration or a related discipline; and
· six years’ experience in court administration
· Minimum three years of supervisory experience, preferably in a unionized environment
· Thorough knowledge of and ability to interpret regulations/legislation and processes related to court administration matters
· Demonstrated ability to work with the ICON system (Integrated Court Offences Network)
· Ability to establish and maintain effective working relations with municipal partners, private and public officials, direct reports, co-workers, and the general public
· Strong research, project/time management, analytical and problem-solving skills
Why Work for the City of Thunder Bay (CTB)?
When you work for the City of Thunder Bay, you are part of our team, and here you can:
· Experience your importance
· Unleash your potential
· Know your work matters
· Embrace diversity
· Make a difference
· Join a dedicated team, and
· Build community.
Learn more about the top reasons to work at the CTB: https://www.thunderbay.ca/en/city-hall/jobs.aspx
Great Tangible Benefits
As an employee with the Corporation, you will be in receipt of the following amazing benefits:
· Great competitive salary and fantastic matching pension plan
· Great paid vacation and holidays
· Strong health benefits coverage – employer paid health, vision, & dental benefits
· Excellent life insurance & accidental death & dismemberment insurance (2 times your annual salary)
· Fantastic employee family assistance program (EFAP)
· Great employee wellness program
· Supportive career progression opportunities
· Great corporate training & leadership development
· Great tuition reimbursement program (continuous learning)
· Voluntary leave purchase plan
· Volunteer time off program
· Great teamwork environment – have other professional & experienced staff to work with regularly
· Opportunity to provide meaningful work
How to Apply
We can’t wait for you to join us and be a part of our team!
For a detailed job description, including job responsibilities and to apply please visit: www.thunderbay.ca/jobs
Beautiful Thunder Bay
Learn why Thunder Bay is such great place to live and work: https://gotothunderbay.ca/why-thunder-bay/
Full Time
Court clerk/Liasison
1
$96,528.23/Yr. - $113,562.62/Yr.
35
Mon, Tue, Wed, Thu, Fri
4/10/2025
4/14/2025
POSITION SUMMARY: Under the general direction of the Manager Court Services, is responsible for the effective and efficient delivery of day-to-day operations for court administration, court support, and the supervision of the Court Services Section.
MAJOR RESPONSIBILITIES:
1. Supervises and coordinates all aspects of court administrative tasks including filing of court documents, scheduling of interpreters, trial scheduling, search warrants, reports to justice, appeals, records management, review and approval of defaulted fine requests and fine enforcement.
2. Supervises and coordinates all aspects of court support tasks including court recordings, transcript requests, exhibit management, docket preparations/updating, courtroom utilization, accessibility, and special judicial requests.
3. Supervises Section staff including staff development, performance management/review, coaching/mentoring, health and safety, collective agreement administration, discipline, and termination decisions.
4. Assesses Section staffing needs, makes recommendations on complement amendments and organizational structure, participates in recruitment processes, and makes effective hiring decisions.
5. Supervises fine enforcement and internal processes related to collections including liaising with collection agencies, responding to collection complaints and concerns.
6. Performs regular audits focusing on key controls and processes in critical program areas.
7. Assists with the review, evaluation, development, and implementation of legislative changes and Ministry directives pertaining to Court Services as per the direction of the Manager.
8. Ensures the processing, transfer, and reporting of fine payments are in the manner specified in the Transfer Agreement with the Attorney General.
9. Develops relationships with internal and external stakeholders, to ensure services and reporting requirements are effectively managed.
10. Investigates and resolves escalated customer service requests and concerns regarding frontline service delivery.
11. Maintains ongoing contact and consultation with City departments, municipal partners, general public, federal and provincial government ministries, judiciary, and outside agencies on matters relating to the operations of the section.
12. Maintains a thorough knowledge of all legislation with respect to compliance with statutory regulatory, legal, and Sectional requirements and procedures.
13. Coordinates the preparation of forecasts, statistical reports, schedules, presentations, and reports in compliance with Transfer Agreement and provincial reporting standards, contractual obligations, and municipal reporting requirements.
14. Coordinates, prepares and monitors the Section’s annual operating and capital budget, as directed by the Manager.
15.Controls and monitors all aspects of financial tasks related to the section and court administration including accounts receivable, accounts payable, refunds, journal entries, quarterly and yearly partners reports/statements, accruals, and reconciliations.
16. Identifies procedural and operational opportunities for change, evaluating impact and provides recommendations.
17. Acts as Clerk of the Court and Commissioner for taking affidavits, and Acts for the Manager, as required.
18. Performs such other related duties as may be required.
Education/Experience:
? Degree in public or business administration, commerce, or a related discipline; and
? Four years’ experience in court administration or
? Diploma in public, business, or judicial administration or a related discipline; and six years’ experience in court administration
? Minimum three years of supervisory experience, preferably in a unionized environment
? Thorough knowledge of and ability to interpret regulations/legislation and processes related to court administration matters
Skills/Abilities:
? Demonstrated ability to work with the ICON system (Integrated Court Offences Network)
? Superior ability to communicate effectively and concisely, both orally and in writing, with the ability to deliver presentations to a variety of audiences and handle on the spot questions
? Ability to establish and maintain effective working relations with municipal partners, private and public officials, direct reports, co-workers, and the general public
? Highly self-motivated and directed
? Strong leadership skills including the ability to direct, evaluate and recognize staff; including the ability to motivate and share skills and knowledge with others
? Strong research, project/time management, analytical and problem-solving skills
? Ability to improve Sectional effectiveness and efficiency
? Independent judgement when dealing with confidential and sensitive issues
? Intermediate skill level in word processing and spreadsheet software
? Must be competent within the meaning of the Occupational Health and Safety Act Assets:
? Experience working in a municipal sector and/or union environment ? Knowledge and use of SAP software
? Knowledge and use of CAMs software
CONDITIONS OF EMPLOYMENT:
? Will be required to travel to various work locations and provide own transportation
? Must be willing to travel, via vehicle and/or air, to satellite court locations as required
? Must take an Oath of Secrecy
? Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
To apply, please visit:
Supervisor Court Services - Full-Time in Thunder Bay, Canada | City of Thunder Bay
OR
